What happens if there is no electricity?

If the site loses power:

• Cameras stop unless connected to UPS
• VMS will resume automatically once power returns
• No data is corrupted

We strongly recommend UPS backup for branches and ATMs.

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• What happens if a camera fails?

  We assist in diagnosing the issue. If the hardware is faulty, we coordinate with your preferred camera supplier or provide options.

• What happens if the internet goes down?

  Nothing stops. Cameras continue recording locally. AI continues running. Alerts queue until connectivity returns. Full offline mode is supported.